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Privacy Policy

Effective Date: October 31, 2023

This Privacy Policy outlines the manner in which SORENO Q STUDIO, LLC ("we," "us," or "our") gathers, uses, and shares your personal information when you interact with our website, mobile applications, or services. Safeguarding your privacy and ensuring the protection of your personal information is of utmost importance to us. By accessing or using our services, you consent to the collection, utilization, and disclosure of your personal information as outlined in this Privacy Policy.

1. INFORMATION COLLECTION

We may collect the following types of personal information from you:

- Identifiers: This includes your real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other comparable identifiers. It may also encompass your first and last name, date of birth, gender, email address, mailing address, and telephone number. When you create an account, we will collect information related to your account, such as the date you became a member and your order numbers.

- Automatically Collected Information: When you visit our website or use our mobile applications, we may automatically collect certain information concerning your device and usage of our services. This may encompass your IP address, device type, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.

We collect this information for various purposes, including:

- Providing and maintaining our services for you.

- Personalizing your experience on our website and mobile applications.

- Communicating with you, including responding to your inquiries and providing customer support.

- Processing your orders and payments.

- Sending you marketing and promotional communications.

- Conducting research and analysis to enhance our products and services.

2. UTILIZATION OF YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

- Providing and maintaining our services, which includes processing orders and payments.

- Personalizing your experience on our website and mobile applications.

- Communicating with you and addressing your inquiries.

- Sending you marketing and promotional communications, including newsletters and special offers.

- Conducting research and analysis to enhance our products and services.

3. SHARING OF YOUR PERSONAL INFORMATION

We may disclose your personal information to third parties under specific circumstances, including:

- Service providers who assist us in delivering our services to you, such as payment processors, shipping providers, and IT service providers.

- Compliance with legal obligations or response to lawful requests from government authorities.

- Protection and defense of our rights or property.

- In connection with a business transaction, such as a merger, acquisition, or asset sale.

4. CONTROL OF YOUR PERSONAL INFORMATION

You possess certain rights regarding your personal information, which includes accessing, updating, or deleting your data. Additionally, you have the option to opt out of receiving marketing and promotional communications from us. To exercise these rights, please contact us using the provided contact details below.

5. DATA TRANSFERS

Your personal information may be transferred to countries other than your own location. These countries may not have the same data protection laws as your own. By providing us with your personal information, you consent to the transfer of your information to these countries.

6. PROTECTION OF YOUR PERSONAL INFORMATION

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to safeguard your information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. UPDATES TO THIS PRIVACY POLICY

We may periodically update this Privacy Policy. The most current version of the policy will be posted on our website. It is advisable to review this Privacy Policy periodically for any changes.

8. CONTACTING SORENO Q STUDIO, LLC

If you have any questions or concerns regarding our utilization of your personal information or this Privacy Policy, please contact us at:

Email: Soreno@SorenoQStudio.com

Thank you for taking the time to review our Privacy Policy.